Services
American Teleservices Solutions offers a spectrum of inbound, outbound and automated services to meet your company's needs. We also have bilingual representatives available to provide Spanish-language services.
Inbound services
- Live call transfers
- Appointment booking
- Online phone services
- Offsite reception center
- Live e-support
- Order taking
- Peak time overflow
- Call center dispatch
Outbound services
- Custom message delivery
- Telemarketing
- Fundraising
- Political and grass roots campaigns
- Recruiting
- Business-to-business
- Customer service survey
Automated services
ATS specializes in agent-less and interactive voice response (IVR) campaigns that are inexpensive methods of delivering messages quickly that can generate inbound sales leads.
- Interactive Voice Response
- Global Fax